Shipping policy

Thank you for shopping with Swizma! We are committed to providing you with a seamless shopping experience and reliable delivery of your orders across the United States.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Please note that orders are not processed on weekends or public holidays.

Shipping Time

As we partner with international suppliers (primarily via Alibaba) to bring you unique products, shipping times may vary. For all orders within the United States, please expect delivery within 7–12 business days.

Please note: These are estimated delivery times and may vary due to external factors such as customs processing, high demand periods, courier issues, or global disruptions. We appreciate your patience and understanding in such circumstances.

Order Cut-off Time

To ensure your order is processed on the same business day, please place your order by 5.00 PM (GMT-08:00) Pacific Time (US & Canada). Orders placed after this time will be processed on the following business day.

Shipping Cost

Swizma is pleased to offer FREE shipping on all orders within the United States.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Customs, Duties & Taxes

For international orders (if applicable), please be aware that customs duties or taxes may be incurred depending on the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate and complete at checkout. Swizma is not responsible for orders delivered to incorrect addresses provided by the customer.